Effective Date:

3/25/2025

1. Introduction

Hot Water Tank Pros ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, services, and communications.

2. Information We Collect

We may collect various types of information, including:

Personal Information: This includes your name, email address, phone number, service address, and any other information you provide when contacting us, scheduling a service, or submitting forms on our website.Technical Data: We may collect technical information such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.Payment Information: If you purchase services from us, we may collect payment details, billing information, and related data.

3. How We Use Your Information

The information we collect is used for the following purposes:

Providing Services: To process service requests, confirm appointments, and manage customer accounts.Communication: To respond to inquiries, send appointment reminders, and provide updates.

Improvement: To analyze usage data and improve our services, website, and user experience. Marketing: To send promotional emails, special offers, and updates. You can opt out at any time.

4. Sharing Your Information

We may share your data under the following circumstances:

Service Providers: With trusted third-party vendors who support our operations, such as payment processors and communication tools. Legal Compliance: If required by law or to comply with legal obligations. Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

Cookies: Help us understand site usage and remember preferences. You may disable cookies in your browser, but some features may not work properly.

6. Data Security

We use industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive for security, no method of online transmission or storage is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you. Correct any inaccurate or outdated information. Request Deletion of your data, unless legally required to retain it. Opt-Out of marketing communications.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before sharing information.